Stationwise provides automated workforce scheduling technology designed to minimize compliance risk, control labor costs, and improve public safety workforce productivity. Our cloud-native solution is built on AWS and optimized for scalability, security, and resilience.
The Stationwise platform is accessible via secure web interfaces and offers robust integration capabilities with modern CAD, RMS, HR, payroll, and timekeeping systems.
Stationwise manages the infrastructure, maintenance, and updates of its scheduling platform including:
| Category | Details |
|---|---|
| Environments | 1 production + 1 non-production included. Additional environments optional. |
| Customer Tenancy | Multitenant |
| Connectivity | Secure TLS over HTTPS (Web, API); Customer provides internet connection. |
| SFTP Integration | Optional; two managed SFTP accounts available with public key authentication |
| Service Level Agreement | 99% availability per calendar quarter (see SLA section) |
| Application Updates | Auto-applied; major releases include sandbox access + 1 month notice |
| Maintenance Window | As needed; typically during off-peak hours with advance notice |
| Disaster Recovery | RTO: 24 hours, RPO: 4 hours |
| Encryption | AES-256 encryption in transit and at rest |
| Third-Party Implementation | Included; customer manages permissions and access post-onboarding |
| Migration of historic data | Included in implementation; legacy data can be migrated to a database or integrated into tool |
| Compliance | SOC 2 Type II, NERIS v1 compliant |
Stationwise uses blue-green deployments and rolling upgrades to ensure system performance and minimize downtime. Updates fall into three categories: